DEFINITION OF ORGANIZATIONAL BEHAVIOUR
It is the field of study to describe, to predict and to control the behaviour of individual, group and organization.
Individual Characteristics
1. Personality (Introversion- Extraversion) Locus of control, Authoritarian personality, Type A and type B personality, self-efficacy)
2. Need hierarchy
3. Intelligence
4. Aptitude (Manual dexterity, Numeric ability, Spatial ability, Verbal ability)
5. Perception (Attention, perceptual organization) of others (stereotype, Halo effect)
6. Attitude (beliefs, values, feelings about particular object)
7. Memory (STM, LTM)
8. Learning (Conditioning, Trial and error, Insight)
Behavioural processes of Individual Characteristics in context of Organization
1. Job Satisfaction
2. Work motivation and Job characteristics
3. Employee turnover
4. Employee absenteeism
5. Accident
6. Organizational commitment
7. Individual decision making
8. Job stress (role underload, overload, role ambiguity
GROUP BEHAVIOUR
Group Characteristics
1. Types (Formal and Informal )
2. Group structure
3. Group norm
4. Group cohesiveness
5. Group decision making
Behavioural Processes
1. Team working
2. Power
3. Leadership
4. Inter group conflict
ORGANIZATION’S BEHAVIOUR
Characteristics
1. Goals
2. Structure (Centralization, specialization, formalization, standardization)
Processes
1. Organizational cultures
2. Organizational climate
3. Organizational health
Monday, January 31, 2005
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