Monday, January 31, 2005

What is Organizational Behaviour ?

DEFINITION OF ORGANIZATIONAL BEHAVIOUR
It is the field of study to describe, to predict and to control the behaviour of individual, group and organization.

Individual Characteristics
1. Personality (Introversion- Extraversion) Locus of control, Authoritarian personality, Type A and type B personality, self-efficacy)
2. Need hierarchy
3. Intelligence
4. Aptitude (Manual dexterity, Numeric ability, Spatial ability, Verbal ability)
5. Perception (Attention, perceptual organization) of others (stereotype, Halo effect)
6. Attitude (beliefs, values, feelings about particular object)
7. Memory (STM, LTM)
8. Learning (Conditioning, Trial and error, Insight)

Behavioural processes of Individual Characteristics in context of Organization
1. Job Satisfaction
2. Work motivation and Job characteristics
3. Employee turnover
4. Employee absenteeism
5. Accident
6. Organizational commitment
7. Individual decision making
8. Job stress (role underload, overload, role ambiguity

GROUP BEHAVIOUR

Group Characteristics
1. Types (Formal and Informal )
2. Group structure
3. Group norm
4. Group cohesiveness
5. Group decision making

Behavioural Processes
1. Team working
2. Power
3. Leadership
4. Inter group conflict

ORGANIZATION’S BEHAVIOUR
Characteristics
1. Goals
2. Structure (Centralization, specialization, formalization, standardization)

Processes
1. Organizational cultures
2. Organizational climate
3. Organizational health

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